Head Administrator – Practice Manager
Alana is one of the newest practice managers at BHMC.
She brings her bright personality to the team, as well as experience in team leadership.
Alana originally comes from Northern New South Wales, but moved to Brisbane 5 years ago and hasn’t looked back
Alana brings so much to our team, with experience in administration and management in another publicly listed allied health company.
This has given her a broad exposure to a variety of disciplines and she brings the best practices of these to our clinic.
Beyond this, her work history has created an expertise in customer service, which shows in her natural confidence and easy communication with patients.
As practice manager, Alana is responsible for ensuring the smooth running of our clinic.
This ranges from staff management and administration duties, to ensuring all clients have an exceptional experience from the moment they walk in the door.
Alana brings a growth mindset and always aims to find ways to perfect our service, in order to better serve our clients.
Fun Facts About Alana
When you see Alana, you see a gold medal champion!
Alana was raised as an Irish and Highland dancer from the age of 5 years old, even winning a Gold and Bronze medal on her debut!
Alana and her team have been national champions for 5 years running and they hope to defend that title in the future.
Another interesting fact is that Alana lives with a rare metabolic condition, which means she must strictly observe a low protein diet.
As a result, Alana is limited to only 10 grams of protein a day.