Austin Chua

Administrator– First Impression

Biography

Austin is an administrator at our clinic, and the reliability and thoughtfulness he brings to the team are highly valued.

Austin was born in Malaysia and moved to Perth to pursue his studies before relocating to Brisbane, where he has continued to develop his career. He graduated with a Bachelor of Psychology, which has equipped him with insight into human behaviour and a strong understanding of people.

Some of Austin’s key attributes include his calm and approachable nature, his empathy, and his ability to connect with patients and colleagues alike.

Experience

Austin is a natural people person and has worked in both administrative and customer-focused roles. These experiences have been formative for him, helping him discover his skills in administration and develop a genuine passion for providing high-quality service.

Austin graduated with a Bachelor of Psychology, which has provided him with insight into human behaviour, strong communication skills, and empathy. These studies have equipped him with the tools to support patients and assist in the everyday running of the clinic.

Roles

Austin plays a key role in keeping the clinic’s administrative systems and operations running smoothly. He ensures appointments, patient enquiries, and communications are handled efficiently, helping to maintain a high standard of care for all patients.

Some of Austin’s professional strengths include data management, process improvement, multitasking, and building rapport with patients. He also supports the team in maintaining an organised, welcoming, and professional environment, balancing both administrative duties and patient interaction with ease.

Fun Facts About Austin

Austin enjoys staying socially active and exploring new experiences. He volunteers in the community, plays badminton to stay fit, and loves discovering new cafés and food spots around Brisbane.

In his spare time, you might also find him meeting friends, exploring local events, or immersing himself in new hobbies and adventures.